退款政策

Change of Mind

Returns accepted within 14 days. Items must be unused, in original packaging, and in saleable condition. A restocking fee of 15% may apply. Return shipping is at the customer’s expense.

Non-Returnable Items

• Custom or special-order items

• Used equipment

• Hygiene-sensitive items

• Sale or clearance stock

Faulty or Incorrect Items

If a product is faulty or incorrect, contact us immediately. We will arrange a replacement, repair, or refund at our expense.

Process

• Contact us before returning

• Provide proof of purchase and explanation

• Wait for return instructions

• Refunds processed within 7–10 business days of return approval

Refund Options

Refunds will be issued via original payment method or as store credit, as appropriate.