Buying, payment & fulfilment

Payment information

Card or bank transfer

For pickup at every amount, you may use the payment methods actually enabled and displayed at checkout. Online bank transfer is recommended. A bank-transfer order remains unpaid until actual receipt is verified. Available methods depend on the enabled channels and your device. All delivery orders, at every amount, are payable only by bank transfer after we confirm the complete quote. We do not take payment with a delivery application. For a fully captured card payment matching the current amount, AMING may approve procurement before Shopify Payout reaches our bank, after confirming Paid status, Low Risk, no other exceptions, manual review and supplier availability and supply terms. Authorization, pending capture or an unresolved payment or risk issue requires review. Bank-transfer orders require actual receipt in AMING’s bank account and a matched order reference; a screenshot is not payment confirmation. Payout settlement is tracked separately. Payment, Low Risk or procurement approval alone does not release goods or send a notice. Collection separately requires supplier receipt of AMING’s procurement payment, the relevant warehouse confirming the items are ready for release, and AMING’s manual collection approval. Wait for our collection document and confirmed collection arrangements before travelling. Each warehouse is confirmed separately; no collection date is promised before confirmation.

Every card order is reviewed

AMING checks availability, the merchandise subtotal and payment risk. Card or wallet authorization alone does not mean payment has been received. We may contact you to verify details; processing remains on hold if information or the risk assessment is unresolved.

Payment methods and complete costs

Pickup payment methods do not change with the order amount. Contact us if you need assistance. For delivery, we provide a bank-only payment arrangement only after the complete equipment, GST, freight and services quote is confirmed and accepted. Do not pay against an unconfirmed or changed quote.

When procurement starts

For a fully captured card payment matching the current amount, AMING may approve procurement before Shopify Payout reaches our bank, after confirming Paid status, Low Risk, no other exceptions, manual review and supplier availability and supply terms. Authorization, pending capture or an unresolved payment or risk issue requires review. Bank-transfer orders require actual receipt in AMING’s bank account and a matched order reference; a screenshot is not payment confirmation. Payout settlement is tracked separately. Payment, Low Risk or procurement approval alone does not release goods or send a notice. Collection separately requires supplier receipt of AMING’s procurement payment, the relevant warehouse confirming the items are ready for release, and AMING’s manual collection approval. Wait for our collection document and confirmed collection arrangements before travelling. Each warehouse is confirmed separately; no collection date is promised before confirmation.

Bank transfer

Use the bank details shown in our verified payment instructions and include your order reference. We verify actual receipt rather than treating a transfer screenshot as payment. Do not send your card number or security code through an enquiry form or email. If bank instructions unexpectedly change, contact us using our established contact details before transferring.

Pickup arrangements

Choose pickup in your cart

Collection by arrangement. We’ll confirm the collection address and pickup time by email. Please wait for our collection confirmation before travelling. FED stock may be held at another warehouse. If collection in another city, a transfer, a wait or an extra charge is involved, we’ll agree the arrangements with you first. If your cart includes both supplier groups, review each group and use separate checkouts once you agree. Your remaining items stay available in this browser to complete separately.

Order online, then wait for release

Pickup orders of every amount use the same route and only payment methods actually enabled, verified and displayed at checkout. Procurement for a credit-card pickup order may proceed before Shopify Payout reaches AMING’s bank only after full successful capture matching the current order amount and currency, Paid status, Low Risk, no refunds, disputes or other exceptions, completed manual review, explicit procurement approval, and confirmed supplier stock and supply terms. Authorisation only, pending or partial capture, changed amounts, or unknown or abnormal risk require further review. Bank transfer still requires actual full receipt in AMING’s bank, matched to the order and reference, plus manual review, explicit procurement approval and confirmed supplier stock and supply terms; a Paid label, customer statement or screenshot does not prove bank receipt. Payout is reconciled separately; procurement before payout does not record bank receipt. For each warehouse and collection quantity, separately confirm the supplier has actually received AMING’s procurement payment, the specified goods are ready and releasable, the collection document and arrangements are confirmed, and AMING has manually approved collection. A separate sending review and approval, including duplicate-notice checks, is required before the ready notice. No single payment, risk, approval or readiness status automatically starts procurement, pays a supplier, releases goods or sends a notice. Wait for the collection document and ready notice before travelling; no collection date is promised before confirmation.

Before travelling

Wait for the confirmed collection date, warehouse instructions and collection document. Arrange a suitable vehicle and confirm loading requirements in advance. Collection hours, stock availability and loading assistance are confirmed for your order; please do not assume same-day collection.

Collection by another person

Tell AMING in advance if someone else will collect for you so that the authorized collector can be confirmed. Keep your collection document and check the goods when collecting. We retain the customer confirmation, collection document, collector's name, collection date and receipt acknowledgement as order records.

Delivery and shipping

Delivery is quoted for your order

Freight is charged on every delivery order. We do not offer free delivery. Freight is quoted separately from product prices and confirmed before payment.

Apply online, pay after the full quote

Add equipment to your cart and submit a delivery application. Its acknowledgement records only receipt of your request; it does not take payment, create an accepted order or reserve stock. We confirm equipment, availability, destination, unloading and services, then provide the complete quote including GST, freight and agreed extras. All delivery orders are payable only by bank transfer, regardless of amount. Follow our verified invoice instructions after accepting the quote. We check actual bank receipt before arranging procurement or dispatch; an application is not permission to pay an incomplete amount.

What standard delivery covers

The default handover point is a location near the destination that the delivery vehicle can safely reach, with unloading arrangements agreed in advance. Delivery does not automatically include moving goods indoors, unpacking, final placement or installation. Kerbside delivery does not mean tail-lift unloading is included.

Unloading and difficult access

Tell us whether a suitable forklift or loading dock is available and whether a tail lift is needed. Rural locations, narrow or difficult access, stairs, indoor placement and redelivery may need a different service and additional fees. We confirm the available solution and foreseeable charges before payment. Please provide access details and any relevant site photos when applying.

Changes and delivery timing

If the address, quantity or service requirements change, we must confirm a revised freight quote before proceeding. Your order may arrive in separate consignments, which we will confirm with you. Settlement and bank receipt, order preparation and transport are different stages. Estimated timing is confirmed for your order; please wait for the dispatch notice before making receiving arrangements.

How to order

Buy online or ask for a quote

Use Add to Cart to prepare a purchase, or Request a Quote if you need equipment advice, a project quote or confirmation before ordering. The shopping cart and Quote List are separate. You do not need to create an account to begin.

For pickup

Choose Pickup in your cart to review the items in each supplier group. If you agree to separate orders, review each total before proceeding. Your FED collection address and pickup time will be confirmed by email. Pickup payment methods do not change with amount; use only methods actually enabled, verified and displayed at checkout, including bank transfer when available. Procurement for a credit-card pickup order may proceed before Shopify Payout reaches AMING’s bank only after full successful capture matching the current order amount and currency, Paid status, Low Risk, no refunds, disputes or other exceptions, completed manual review, explicit procurement approval, and confirmed supplier stock and supply terms. Authorisation only, pending or partial capture, changed amounts, or unknown or abnormal risk require further review. Bank transfer still requires actual full receipt in AMING’s bank, matched to the order and reference, plus manual review, explicit procurement approval and confirmed supplier stock and supply terms; a Paid label, customer statement or screenshot does not prove bank receipt. Payout is reconciled separately; procurement before payout does not record bank receipt. For each warehouse and collection quantity, separately confirm the supplier has actually received AMING’s procurement payment, the specified goods are ready and releasable, the collection document and arrangements are confirmed, and AMING has manually approved collection. A separate sending review and approval, including duplicate-notice checks, is required before the ready notice. No single payment, risk, approval or readiness status automatically starts procurement, pays a supplier, releases goods or sends a notice. Wait for the collection document and ready notice before travelling; no collection date is promised before confirmation.

For delivery

Submit a delivery order application from your cart with the full address and unloading/access requirements. We confirm availability and the full delivered price before issuing the invoice payable only by bank transfer. The application itself does not charge you or reserve stock.

Payment, procurement and release

Delivery is payable only by bank transfer after the complete quote is confirmed and accepted; before then there are no payment links or bank-payment instructions. Pickup at every amount may use only payment methods actually enabled, verified and displayed at checkout. Procurement for a credit-card pickup order may proceed before Shopify Payout reaches AMING’s bank only after full successful capture matching the current order amount and currency, Paid status, Low Risk, no refunds, disputes or other exceptions, completed manual review, explicit procurement approval, and confirmed supplier stock and supply terms. Authorisation only, pending or partial capture, changed amounts, or unknown or abnormal risk require further review. Bank transfer still requires actual full receipt in AMING’s bank, matched to the order and reference, plus manual review, explicit procurement approval and confirmed supplier stock and supply terms; a Paid label, customer statement or screenshot does not prove bank receipt. Payout is reconciled separately; procurement before payout does not record bank receipt. For each warehouse and collection quantity, separately confirm the supplier has actually received AMING’s procurement payment, the specified goods are ready and releasable, the collection document and arrangements are confirmed, and AMING has manually approved collection. A separate sending review and approval, including duplicate-notice checks, is required before the ready notice. No single payment, risk, approval or readiness status automatically starts procurement, pays a supplier, releases goods or sends a notice. Wait for the collection document and ready notice before travelling; no collection date is promised before confirmation. A payment receipt is different from a collection-ready or dispatch notice.

Help with your order

Contact info@aminghospitality.co.nz or +64 278 600 800 with the model, quantity and your order or application reference. Please do not send card details in a form or email. Quote requests, website availability messages and requested dates do not by themselves reserve stock.