Buying, payment & fulfilment

Payment information

Card or bank transfer

We accept ordinary bank cards, including Visa and Mastercard, and bank transfer through the payment options shown at checkout. Cards are available when the discounted equipment subtotal is NZ$2,000 or less, excluding GST, freight and additional service fees. For an equipment subtotal above NZ$2,000, bank transfer is required. First-time customers within the limit may pay by card, subject to our review.

Every card order is reviewed

Card checkout requests an authorization first. AMING checks availability, the equipment subtotal and payment risk, usually by the next working day, before deciding whether to capture payment. Authorization may appear as a temporary hold on your card; it is not a completed payment to AMING. We may contact you to verify details. If information or the risk assessment is not yet available, processing remains on hold.

The card limit is a manual acceptance rule

Checkout or an existing payment link might still permit card authorization above the limit. We do not capture such an authorization; we cancel it and contact you about bank transfer. Separate orders and other clearly linked purchases are reviewed together. Deliberately splitting purchases does not avoid the card policy. Release of a canceled authorization hold depends on the card issuer.

When procurement starts

For approved card payments, allow approximately 5–7 working days after capture for settlement and bank receipt as a planning guide, not a guarantee. Initial payouts, bank processing and payment reviews may take longer. We confirm actual receipt in AMING's bank account before arranging procurement and preparation. This time does not include order preparation or transport. Please wait for the formal collection-ready or dispatch notice.

Bank transfer

Use the bank details shown in our verified payment instructions and include your order reference. We verify actual receipt rather than treating a transfer screenshot as payment. Do not send your card number or security code through an enquiry form or email. If bank instructions unexpectedly change, contact us using our established contact details before transferring.

Auckland warehouse pickup

Choose pickup in your cart

Choose Pickup in your cart to see the relevant collection warehouse and its address for your items. If the items are held at more than one warehouse, complete a separate checkout for each collection location. Your remaining items stay available in this browser to complete separately.

Order online, then wait for release

After your online order and payment review, AMING waits for actual bank receipt before arranging procurement and preparation. Once the goods are ready and the required collection document is available, AMING sends your collection-ready notice and pickup instructions. An order confirmation, a card charge or bank receipt alone is not permission to collect.

Before travelling

Wait for the confirmed collection date, warehouse instructions and collection document. Arrange a suitable vehicle and confirm loading requirements in advance. Collection hours, stock availability and loading assistance are confirmed for your order; please do not assume same-day collection.

Collection by another person

Tell AMING in advance if someone else will collect for you so that the authorized collector can be confirmed. Keep your collection document and check the goods when collecting. We retain the customer confirmation, collection document, collector's name, collection date and receipt acknowledgement as order records.

Delivery and shipping

Delivery is quoted for your order

Delivery is not automatically free. AMING confirms freight for your equipment, address and required services before payment. Any volume concession or other discount is included only after it has been confirmed for your order. Small orders may be subject to a carrier's minimum freight charge.

Apply online, pay after the full quote

Add equipment to your cart and submit a delivery order application. The first acknowledgement confirms only receipt of the application: no payment has been taken and no confirmed order has been created. We verify stock, the destination and services, then send a Shopify payment link showing equipment, GST, freight and agreed services. Card eligibility and manual review apply to that link too. Procurement begins only after actual funds reach AMING's bank account.

What standard delivery covers

The default handover point is a location near the destination that the delivery vehicle can safely reach, with unloading arrangements agreed in advance. Delivery does not automatically include moving goods indoors, unpacking, final placement or installation. Kerbside delivery does not mean tail-lift unloading is included.

Unloading and difficult access

Tell us whether a suitable forklift or loading dock is available and whether a tail lift is needed. Rural locations, narrow or difficult access, stairs, indoor placement and redelivery may need a different service and additional fees. We confirm the available solution and foreseeable charges before payment. Please provide access details and any relevant site photos when applying.

Changes and delivery timing

If the address, quantity or service requirements change, we must confirm a revised freight quote before proceeding. Your order may arrive in separate consignments, which we will confirm with you. Settlement and bank receipt, order preparation and transport are different stages. Estimated timing is confirmed for your order; please wait for the dispatch notice before making receiving arrangements.

How to order

Buy online or ask for a quote

Use Add to Cart to prepare a purchase, or Request a Quote if you need equipment advice, a project quote or confirmation before ordering. The shopping cart and Quote List are separate. You do not need to create an account to begin.

For Auckland pickup

Choose Pickup in your cart to see the relevant collection warehouse and address. If more than one collection location is required, complete checkout separately for each location. Pay by an eligible card or bank transfer. AMING sends the collection-ready notice after bank receipt, preparation and the required collection document have been confirmed.

For delivery

Submit a delivery order application from your cart with the full address and unloading/access requirements. We confirm availability and the full delivered price before sending the payment link. The application itself does not charge you or reserve stock.

Payment, procurement and release

All card orders are manually reviewed before capture. Orders above NZ$2,000 in discounted equipment value excluding GST require bank transfer. We procure only after actual receipt in AMING's bank account. A payment receipt is different from a collection-ready or dispatch notice.

Help with your order

Contact info@aminghospitality.co.nz or +64 278 600 800 with the model, quantity and your order or application reference. Please do not send card details in a form or email. Quote requests, website availability messages and requested dates do not by themselves reserve stock.