Delivery and shipping

AMING LIMITED trading as AMING HOSPITALITY.

Delivery is quoted for your order

Delivery is not automatically free. AMING confirms freight for your equipment, address and required services before payment. Any volume concession or other discount is included only after it has been confirmed for your order. Small orders may be subject to a carrier's minimum freight charge.

Apply online, pay after the full quote

Add equipment to your cart and submit a delivery order application. The first acknowledgement confirms only receipt of the application: no payment has been taken and no confirmed order has been created. We verify stock, the destination and services, then send a Shopify payment link showing equipment, GST, freight and agreed services. Card eligibility and manual review apply to that link too. Procurement begins only after actual funds reach AMING's bank account.

What standard delivery covers

The default handover point is a location near the destination that the delivery vehicle can safely reach, with unloading arrangements agreed in advance. Delivery does not automatically include moving goods indoors, unpacking, final placement or installation. Kerbside delivery does not mean tail-lift unloading is included.

Unloading and difficult access

Tell us whether a suitable forklift or loading dock is available and whether a tail lift is needed. Rural locations, narrow or difficult access, stairs, indoor placement and redelivery may need a different service and additional fees. We confirm the available solution and foreseeable charges before payment. Please provide access details and any relevant site photos when applying.

Changes and delivery timing

If the address, quantity or service requirements change, we must confirm a revised freight quote before proceeding. Your order may arrive in separate consignments, which we will confirm with you. Settlement and bank receipt, order preparation and transport are different stages. Estimated timing is confirmed for your order; please wait for the dispatch notice before making receiving arrangements.

Choose pickup in your cart

Choose Pickup in your cart to see the relevant collection warehouse and its address for your items. If the items are held at more than one warehouse, complete a separate checkout for each collection location. Your remaining items stay available in this browser to complete separately.

Order online, then wait for release

After your online order and payment review, AMING waits for actual bank receipt before arranging procurement and preparation. Once the goods are ready and the required collection document is available, AMING sends your collection-ready notice and pickup instructions. An order confirmation, a card charge or bank receipt alone is not permission to collect.

Before travelling

Wait for the confirmed collection date, warehouse instructions and collection document. Arrange a suitable vehicle and confirm loading requirements in advance. Collection hours, stock availability and loading assistance are confirmed for your order; please do not assume same-day collection.

Collection by another person

Tell AMING in advance if someone else will collect for you so that the authorized collector can be confirmed. Keep your collection document and check the goods when collecting. We retain the customer confirmation, collection document, collector's name, collection date and receipt acknowledgement as order records.

Damage, risk and insurance

Inspect the shipment when reasonably possible, photograph visible damage, note it on the delivery record and contact us promptly. Keep packaging where practicable to assist investigation. Carrier liability is not the same as comprehensive transit insurance. No additional insurance is included unless expressly confirmed in writing. Any agreed risk allocation applies only to the extent lawful; where we arrange consumer delivery, statutory delivery responsibilities are not removed by referring you to the carrier. See the Returns Policy for problems with delivered goods.